Privacy Policy for Preplance

Last Updated: November 2025

Welcome to Preplance, an online platform designed for interview preparation, government exam preparation, mock tests, IT placement practice, and AI-driven interview feedback. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Preplance mobile app or services.

1. Information We Collect

a. Account Information

• Name
• Email address
• Password (encrypted & securely stored)

b. Profile & App Usage Information

We collect information related to your preparation journey, including:

• Career path: IT or Government
• Selected subjects, exams, companies
• Learning session history
• Practice answer attempts
• Mock test results and performance data
• AI interview responses (text or audio)
• Badges, leaderboard rank, streaks, progress
• Past session activity

c. Device Information

• Device model
• Operating system version
• IP address
• App version
• Device identifiers (Android ID)

d. Optional Data (if provided)

• Profile picture

2. How We Use Your Information

We use your data to deliver and improve the Preplance experience:

• Provide personalized learning and mock tests
• Generate AI-powered interview feedback
• Track your progress, achievements, badges, and streaks
• Optimize question recommendations
• Improve the application using analytics
• Secure your account and prevent fraud

3. Third-Party Services

We may use trusted third-party services for:

• AI processing
• Crash analytics
• Database and cloud storage
• Push notifications

We do not sell your personal data.

4. How We Store & Protect Your Data

• Passwords are hashed using industry-standard encryption.
• All communication is secured using HTTPS.
• Access to personal data is strictly limited.

5. Data Retention

We retain your data for as long as your account remains active. When you request deletion of your account, all associated personal data is permanently deleted from our systems immediately. This deletion process is irreversible and includes removal of your account information, progress data, mock tests, AI interview data, badges, streaks, and activity history.

6. Children's Privacy

Preplance is not intended for users under the age of 13.

7. Your Rights

You may request:

• Account deletion
• Correction of any incorrect information

You may also view our deletion policy at: https://api.preplance.itbco.in/delete-account

8. Changes to This Privacy Policy

We may update this policy occasionally. Continued use of Preplance means you accept the updated Privacy Policy.

9. Contact Us

If you have questions or requests regarding privacy, data usage, or deletion, contact us at:

Email: support@preplance.com